Lost your Web App key?
Enter the email you bought with and your order number. We'll send your key straight back to that address.
Your order number is in your receipt email, in the subject line and at the top of the order details. If you can't find it, just email us below and we'll look it up.
Email us
For anything at all — a refund, a file that won't open, a question about what's in the book — write to support@anabolicpress.com. Replying to any email we've sent you works just as well and saves you finding the address.
We answer everything. If you don't hear back within two business days, assume it went to spam somewhere and send it again — we'd rather have it twice than not at all.
Common things
- I can't find my downloads. They're in your order confirmation email, as two links: the PDF and the ePub. Both stay available — you can come back to that email any time.
- I bought the book but haven't got a Web App key. Use the form above. If it doesn't turn up, email us and we'll issue one by hand.
- My key isn't working. Keys look like
BWB-XXXX-XXXX-XXXX-XXXX. Capitals and spaces don't matter. If it's still refused, email us the key and we'll sort it. - I want a refund. Within 30 days, no questions asked — see the Refund Policy.
- Nothing from us is arriving. Check your spam folder first, and mark us as "not spam" if you find us there. It genuinely helps our email reach you next time.
What we can't help with
We can't give medical advice, interpret your results for you personally, or tell you what to take. Everything we publish is educational — see the Medical Disclaimer. For anything about your own health, that conversation belongs with a doctor who can see your full picture.